Today’s post is going to be the first in a series of articles looking at recognition in the workplace.
Here we look at what recognition is and why you should have a programme in your organisation.
What is recognition? – An acknowledgement
Recognition is an unexpected acknowledgement for a job well done, going the extra mile, performing above and beyond the call of duty.
Reward is an expected or anticipated payment or benefit in recompense for special effort deliberately undertaken by the individual concerned.
You recognise behaviours to encourage such behaviour or actions to be repeated and reward the results achieved.
Why a recognition programme?
This is the first question to be addressed. What is the objective of such a programme and how will it fit with the culture of the organisation.
Recognition means honouring, encouraging and supporting individuals and teams who contribute through their behaviour and their actions, to the success of the organisation. Recognition involves:
- Openly giving praise
- Granting monetary or non-monetary awards, and
Celebrating and communicating successes
Recognition includes informal or low cost activities as well as formal programmes and ceremonies. It is an essential element within any organisation as it can stimulate the culture change necessary to move forward in a proactive way and be an excellent organisation.
Benefits of recognition
- Encourages the involvement of all employees in organisational change
- Acknowledges contributions and celebrates achievements
- Communicates standards and helps identify and profile best practices
- Emphasises that initiative, creativity, success and excellence are important
- Creates opportunities to say, “we’re on the same team. What we do is important”
- People are the source of an organisation’s performance
- Organisational performance and employee satisfaction and strongly linked
- Employee satisfaction and the work environment are strongly linked
- Employees who receive recognition are much more likely to be extremely satisfied with their employer
- The vast majority of employees who receive recognition or praise feel that it motivates them to improve performance
- The difference in satisfaction level is greatest when performance measurement and recognition are combined
Recognition is extremely valuable, saying thank you should be part of the culture but if that is all that the employee gets for special effort and achievements it will loose its effect. Repeated desirable behaviours should be rewarded as an integral part of the recognition programme.
The next article will look at the success factors of the recognition programme.