One of the highlights of the calendar at ideasUK is our annual conference and awards dinner. This year the event takes place in Bristol on the 7th and 8th November and we can honestly say that although this is our 26th conference this year the line up is the best we have ever had. Continue reading
I had this really great info graphic sent through to me this week and thought I would share it with you all,
So what do you think of the points raised?
To those who are involved in employee engagement, it just re-enforces the message that we try to get out every day.
Once again big thanks to Andrey Zavyalov at WrightIMC for sharing the infographic with us.
I was sent a link to a great peace of work by Harvard University by a friend of ideasUK, Paul Sloane (Destination Innovation) and thought I would share, it is a very interesting piece of work that would be a great starting point to anyone setting up an ideas programme.
Here is an abstract from the paper:
Service organizations frequently implement improvement programs to increase quality. These programs often rely on employees’ suggestions about improvement opportunities. Organizations face a trade-off with such suggestion-driven improvement programs. On one hand, the improvement literature recommends that managers focus organizational resources on surfacing a large number of problems, prioritizing these, and selecting a small set of high priority ones for solution efforts.
The theory is that soliciting a large number of ideas from employees will surface a set of higher priority problems than would have been identified with a less extensive search. Scarce organizational resources can be allocated to resolving the set of problems that provide the greatest improvement in performance. We call this an “analysis-oriented” approach. On the other hand, managers can allocate improvement resources to addressing problems raised by frontline staff, regardless of priority ranking. This “action-oriented” approach enables more resources to be spent on resolving problems because prioritization receives less attention. To our knowledge, this tradeoff between analysis and action in process improvement programs has not been empirically examined.
To fill this gap, we randomly selected 20 hospitals to implement an 18-month long employee suggestion-driven improvement program-58 work areas participated. Our study finds that an action-oriented approach was associated with higher perceived improvement in performance, while an analysis-oriented approach was not.
Our study suggests that the analysis-oriented approach negatively impacted employees’ perceptions of improvement because it solicited, but did not act on, employees’ ideas. We discuss the conditions under which this might be the case.
To download the full paper, follow this link
Full credit for this research goes to Anita L. Tucker and Sara J. Singer and taken from HBS Working Knowledge website.
Of course, ideasUK can help in your quest in launching the ideal engagement programme for your organisation. Contact us today for more information.
We have now done blog posts on the three speakers at the Engagement Wales event on the 5th July, I thought it would be a good idea to show the story of the day through the tweets of the delegates. Continue reading
In the third article from reviewing the speakers at our engagement event on the 5th July, we come to Ricoh UK Products.
This is the second of our posts regarding last week’s engagement event at the Wales Audit Office.
Today we are going to look at the Ministry of Defence Ideas Scheme which is known as GEMs. Continue reading
As you know, here at ideasUK we love the Channel 4 show Undercover Boss. In case any of you have never seen this show, it is about a senior manager going back to the floor and working in different parts of the business for a week. Continue reading
In the first of the articles after the Engagement event on Thursday 5th July, we have decided to focus on the ‘Best Place to Suggest’scheme from HSBC. As anyone who was at the presentation on Thursday will testifiy the scheme is run with a great passion by Michael, Zufi and James and it is delivering great results for the bank in the United Kingdom.
Yesterday we held an Engagement Event in conjunction with the Wales Audit Office in Cardiff. The event was well supported with over 40 delegates attending the day. There were workshops hosted by HSBC, Ricoh and the Ministry of Defence.
We still have some places left for the FREE Engagement Event in Cardiff on 5th July 2012.
We already have over 50 people booked for this event and it will be a great opportunity for you to network with other engagement professionals and share best practice. Continue reading