One of the highlights of the calendar at ideasUK is our annual conference and awards dinner. This year the event takes place in Bristol on the 7th and 8th November and we can honestly say that although this is our 26th conference this year the line up is the best we have ever had. Continue reading
I had this really great info graphic sent through to me this week and thought I would share it with you all,
So what do you think of the points raised?
To those who are involved in employee engagement, it just re-enforces the message that we try to get out every day.
Once again big thanks to Andrey Zavyalov at WrightIMC for sharing the infographic with us.
I was sent a link to a great peace of work by Harvard University by a friend of ideasUK, Paul Sloane (Destination Innovation) and thought I would share, it is a very interesting piece of work that would be a great starting point to anyone setting up an ideas programme.
Here is an abstract from the paper:
Service organizations frequently implement improvement programs to increase quality. These programs often rely on employees’ suggestions about improvement opportunities. Organizations face a trade-off with such suggestion-driven improvement programs. On one hand, the improvement literature recommends that managers focus organizational resources on surfacing a large number of problems, prioritizing these, and selecting a small set of high priority ones for solution efforts.
The theory is that soliciting a large number of ideas from employees will surface a set of higher priority problems than would have been identified with a less extensive search. Scarce organizational resources can be allocated to resolving the set of problems that provide the greatest improvement in performance. We call this an “analysis-oriented” approach. On the other hand, managers can allocate improvement resources to addressing problems raised by frontline staff, regardless of priority ranking. This “action-oriented” approach enables more resources to be spent on resolving problems because prioritization receives less attention. To our knowledge, this tradeoff between analysis and action in process improvement programs has not been empirically examined.
To fill this gap, we randomly selected 20 hospitals to implement an 18-month long employee suggestion-driven improvement program-58 work areas participated. Our study finds that an action-oriented approach was associated with higher perceived improvement in performance, while an analysis-oriented approach was not.
Our study suggests that the analysis-oriented approach negatively impacted employees’ perceptions of improvement because it solicited, but did not act on, employees’ ideas. We discuss the conditions under which this might be the case.
To download the full paper, follow this link
Full credit for this research goes to Anita L. Tucker and Sara J. Singer and taken from HBS Working Knowledge website.
Of course, ideasUK can help in your quest in launching the ideal engagement programme for your organisation. Contact us today for more information.
Innovators challenged for International Ideas Week
Are you hassled at home, stressed at studies or whacked out at work?
What one idea would make your day better? Which one simple change could put a smile on your face and take some stress out of your day?
This year’s International Ideas Week (commencing May 14), is inviting people across the country to nominate one idea that would make their day easier. Continue reading
Well, the starting point would be to say what we’re not – We are not consultants!
IdeasUK is a not for profit, charity, membership organisation, run by our members for our members.
Our membership ranges from organisations with 250 employees up to 500,000 employees from a wide range of backgrounds and industries.
Choosing the Right Suggestion Scheme
There are two main types of suggestion schemes, a centralised or a decentralised scheme. Some organisations operate both models successfully.
In organisations where there is a hierarchical management structure in place a centralised suggestion scheme is often the most appropriate system.
How it operates
- A centralised Suggestion Scheme office, with dedicated staff, will receive and process all suggestions.
- Suggestions are submitted directly to the Suggestion Scheme office, or are passed through line management for validation purposes.
- Suggestions are acknowledged and allocated to specialist evaluators for investigation. Continue reading
The last article (part 1) looked at the benefits of an ideas programme and why you should have one within your organisation. This second post looks at the practical steps in getting a good quality scheme up and running.
Support required within a Programme
- Leaders/Management – should be proactive and visible in their support of the programme. They should ensure they receive regular reports on all outcomes
- Employees – demonstrate their support through participation
- Managers/Administrators – should be selected for their commitment and drive in encouraging creativity and innovation and ability to deliver an efficient customer service
- Evaluators – are critical to the success of the programme and should be trained in order to deliver effective, positive and timely evaluations
- Budget – it is essential to ensure sufficient budget is available to enable the scheme to deliver on its objectives. Once established the scheme will deliver a healthy Return On Investment Continue reading
Everyone at ideasUK would like to wish you a very Merry Christmas and a prosperous New Year.
We will be back in the 2012 bigger and better!
I sit here writing this post wondering where the past few week have gone, they seem to have gone by really quickly.
With the conference coming up, most of our time has been taken up with the organising of the event. We have very high standards for the conference and this means sometimes burning the midnight oil to make sure things run smoothly.
The past few weeks have seen us carry out some accreditation visits to our members, and I am pleased to anounce that so far this year both the Identity and Passport Agency Continue reading
ideasUK are offering a free eBook introducing the basic ideas on how organisations can initiate a Staff Suggestion Scheme. We have compiled our blog posts on the subject into one easy to read eBook for you to download. Continue reading